We Connect Charities and their Work to People who Care

A single platform for all your charitable giving needs that enables you to measure the impact from your donations.

Frequently Asked Questions

General Questions

Forward It On lets you easily and effectively manage your charitable giving. Simply select your favorite causes and nonprofits and begin creating an impact. Forward It On is both for individuals and employees at companies. To learn more about the Forward It On Employee Giving program, visit: www.forwarditon.org.
  • Comprehensive Donation Platform: Search for your favorite non-profit from over 1 Million IRS approved organizations. Forward It On audits each non-profit every month to confirm organization’s eligibility to receive tax deductible donations.
  • Simple Management: Keep all your giving in one place to easily track your donations. We make it easy to stay up-to-date on the work of the nonprofits you support and organize your receipts for tax refunds.
  • Measure Impact: Forward It On enables you to measure the impact of your donation. When you make donations to non-profits that have shared specific needs, we track your impact and report your direct impact on a personalized dashboard.

We’re excited you are interested in making a large impact by bringing Forward It On to your company! Please send an email with your name, your company name and email address to info@forwarditon.org and we’ll follow-up with you.

There are two ways to become a Forward It On member. One is through your company, if your company uses Forward It On to power their workplace giving programs. If you’d like to learn more about this visit www.forwarditon.org. The other way is by signing up to use the platform as an individual, which is free. You can sign-up at forwarditon.org/login with your email address.

About Forward It On

Forward It On is free for donors and our employer clients. The platform is free for nonprofits as well. There is no cost for nonprofits to access and update their organization’s profile.

We operate under a pay-for-performance model and make money when we process donations. We believe in rewarding nonprofits that are committed to providing transparency. So, our donation processing fees are setup accordingly. We offer a discounted processing fee to nonprofits that submit monthly updates to donors through our platform. The monthly updates serve the purpose to provide feedback to how donations are being used and the impact created. The discounted rate is 6% compared to the standard rate of 9% when updates are not provided. All processing costs are included in the fee. Overall, our fees are lower than the standard cost of fundraising. Typically, nonprofits spend $.17-$.25 to raise every dollar. We are able to keep costs lower due to our efficient, scalable technology infrastructure.

Forward It On Foundation is a 501(c)(3) nonprofit organization incorporated in the State of Tennessee. All donations made on Forward It On are received and receipted through Forward It On Foundation. We work with an outstanding legal team at Fidelis Law, PLLC, which is a highly respected firm specializing in non-profit law.

To continue to fulfill our mission of creating a truly delightful and rewarding giving experience for people like yourself, Forward It On covers its overhead costs by partnering with companies to provide workplace giving programs as well as collecting a fundraising fee from donations to cover the cost of processing payments.

Fees & Costs

Forward It On is free to use for donors and the maximum cost to a nonprofit for receiving donations from Forward It On donors is 9¢ for every $1, while many nonprofits only pay 6¢. Companies that offer Forward It On Workplace Giving to employees can choose to cover the processing fees in which case nonprofits are not charged any fee for donations through Forward It On.

Nonprofits typically spend 15-30% of each dollar for fundraising (to hire personnel, contact donors, send mailers, plan fundraisers, etc.). Forward It On provides a technology service that is one of the most efficient ways for nonprofits to receive donations while also providing a truly delightful and rewarding giving experience for the donors.

The two reasons for costs are:

  1. Card processing merchants and other transaction services that cost us approx. 3% + 30 cents for every transaction.
  2. Fundraising fee that use to provide the service, pay our staff and keep the lights on.

No. No matter where you donate (or make a payment online) there are accompanying costs. Processing credit cards, using PayPal, and developing and hosting technology to accept and distribute payments all have an associated cost. Forward It On continually strives to lower payment processing costs so that more money can go directly to the cause.

With Forward It On, we ensure that your donation is completely tax-deductible by incorporating the payment processing and fundraising fee into the contribution made to the nonprofit(s). Your entire donation is tax-deductible.

About Your Donations

Opening and maintaining your Forward It On account is absolutely free to donors.

We have built the platform with security as a high priority. We use a PCI-certified Service Provider to ensure utmost security for processing credit card transactions. For more information, please refer to this information on Stripe security. If you have any questions, feel free to email us at support@forwarditon.org.

No. You can open your account, search and save nonprofits to favorites before adding any financial information. Only when you are ready to start making one-time or recurring contributions will you need to add a payment source.

Not yet, but soon. In the near future, you will be able to link your checking account and process payments via ACH. When we enable this service, we'll allow existing and new customers to switch to ACH as soon as they're ready.

Yes. You can schedule automatic donations when you select the “Donate Now” button for any given nonprofit.

All charitable contributions through Forward It On are 100% tax deductible to the fullest extent allowed by law and go to our nonprofit affiliates, which are all organized as 501(c)(3) public nonprofits.

Donations to nonprofits in our database, are received and receipted by Forward It On Foundation, a nonprofit incorporated in the State of Tennessee. Forward It On Foundation has received its determination letter from the International Revenue Service for tax exempt status under section 501(c)(3) and eligibility to receive tax deductible contributions.

To access your Forward It On contribution history, please log into your account on your dashboard click “Donation History”. You can review all donations made and run a report based on a customized timeframe.

From your dashboard, click “Donation History” and select the “Export Report” button. You will be able to select the timeframe and a PDF report summary report will be created for you that can be submitted with your tax return.

Distributions to nonprofits are aggregated on a monthly basis and sent to the nonprofit organization on the 15th of the month following the month in which the donation was received. For instance, if you made a donation on March 19th - the donations will be rolled up to each organization and distributed to the nonprofit on April 15th.

Finding Your Non-Profit on Forward It On

The best way to find an exact match for a nonprofit is to search by Employer Identification Number (EIN). The EIN is unique to each organization. It is also known as the tax id number. You can refer to Guidestar to find the EIN for most nonprofits in the cases where you don’t have it readily available.

An organization must be recognized by the IRS as a 501(c)(3) public charity, in order to receive donations from Forward It On Foundation. Tax-exempt 501(c)(3) public charities are listed on a database called the IRS EO Select Check (formerly IRS Publication 78), which is updated monthly.

Forward It On Foundation determines the eligibility of an organization to receive donations based on whether that organization is listed on the IRS EO Select Check database. If your organization does not meet the IRS criteria to be listed on the database, then Forward It On Foundation can not distribute donations to your organization. There are many reasons why your organization may not meet the IRS criteria for appearing on the IRS EO Select Check. Please refer to the  Scope of IRS EO Select Check  for more details.

Our database is pre-populated with eligible US-based nonprofits. The eligibility criteria include:

  1. The organization must be a 501(c)(3) public charity that’s listed on the IRS publication 78 database
  2. The organization must also be listed on the IRS Business Master File

If your organization meets the eligibility criteria and is still not listed on our database - please send us an email at support@forwarditon.org with the EIN and the organization name and we’ll follow-up.

Forward It On automatically list all organizations that are recognized by the IRS as 501(c)(3) public charities. Religious organizations receive a blanket tax exempt status by the IRS, meaning they are eligible to receive tax deductible donations, but are not required to file taxes in the same way that other 501(c)(3) organizations are required to do.

Since religious organizations are exempt from a formal process of filing taxes on an annual basis, we must rely on external data to authenticate a religious organization and determine if we can distribute donations to them.

Our current authentication process for religious organizations consists of identifying an affiliated organization (that is recognized by the IRS as a 501(c)(3) public charity). This affiliated organization must agree to serve as a conduit to accept and re- distribute donations on behalf of the religious organization. Some affiliated organizations include Archdioceses or Dioceses.

Contact Forward It On

Please email us at support@forwarditon.org we would love to hear from you.